Talent Computer

UPDATE

RIGHT TO REPAIR LAWS PASSED IN OREGON

Talent Computer - Customer Privacy & Security Statement At Talent Computer, we take the privacy and security of your personal data and electronic equipment seriously. Our goal is to provide you with top-quality repairs while ensuring that your information remains safe and protected. Please review the following information to understand how we safeguard your privacy, and steps you can take to enhance security during the repair process: 1. Steps We Take to Ensure Privacy and Security: • Privacy Protection: All consumer electronic equipment entrusted to us will be handled with the utmost care. We will only access information necessary for performing the repair. Your data will not be shared with any third party without your consent, unless required by law. • Secure Repair Process: We use secure handling practices throughout the repair process, including secure storage for any devices left in our care. 2. Recommended Steps for Customers to Ensure Privacy and Security: To help protect your data, we recommend that you: • Back Up Your Data: Please back up all important data from your device to another device or cloud service. This ensures that your data is safe in case of any unforeseen issues during repair. • Erase Your Data: We strongly recommend you erase all data from the device you are bringing in for repair. This helps prevent any accidental access to sensitive information. • Limit Access to Sensitive Information: Share only those passwords or access credentials that are necessary to complete the repair. You may want to change any shared passwords once the repair is finished. • Log Out and Clear Sensitive Information: Please log out of all applications (e.g., banking apps, email, social media) and clear any caches, browsing history, or records of usage that contain sensitive or personal data. 3. Your Rights to Privacy: Under the laws of the State of Oregon, you have the right to privacy regarding your personal data. We are committed to complying with all relevant privacy protections and will handle your data accordingly. 4. Safety of Replacement Parts: We will inform you of any potential safety concerns related to the replacement parts used in your device. We primarily use new OEM, or high-quality, tested used parts, but in some cases, we may use parts from third-party suppliers, which are fully compatible with your device. 5. Our Certification and Independent Status: • Certification: We are a certified independent repair provider. Our technicians are trained and knowledgeable in handling a variety of consumer electronic devices. Please feel free to ask us about our certifications. • Independent Status: Please be aware that we are not an authorized service provider for any specific brand or manufacturer. However, we are fully equipped and capable of performing professional repairs. • Replacement Parts: Whenever possible we use new OEM parts. When cost or availability prohibit the use of OEM parts, we may use a mix of new and used replacement parts sourced from reliable suppliers other than the original equipment manufacturer (OEM). If you prefer OEM parts, please inform us, and we will discuss available options. Thank You for choosing Talent Computer We value your trust and appreciate the opportunity to serve you. If you have any questions or concerns, please reach out to us.